TAPD Support & Aftermarket Account Management
TAPD Support & Aftermarket Account Management
Your Textron Aviation Parts and Distribution (TAPD) regional support teams are now aligned to provide more efficient, personalized service.
Contact your team to receive support for:
- Parts and sales support, including returns
- Warranty claims
- ProAdvantage® program administration
- Customer account questions
To ensure you receive our emails:
- Please add your regional support team’s email address to your list of trusted contacts on your email server to ensure any emails sent from your support team are delivered to your inbox in a timely manner. Our support emails are now being routed through Amazon Web Services, which is causing some of our emails to be inadvertently marked as spam.
Chip Steven
Manager, Fleet

+1.316.517.5604
ASteven@txtav.com
Kacee Clift
Manager, Credit & Collections

+1.316.515.7716
KLClift@txtav.com
Matthew Carr
Manager, Programs

+1.316.517.6515
MECarr@txtav.com


Northwest US & Canada
Contact your team
+1.316.517.6083 | +1.833.377.0137 | nwus-canada@txtav.com
Contact your regional leader: CGabler@txtav.com

Chris Gabler
Manager
Customer Support

Terry Trisler
Customer Support Coordinator

Jim Bolton
Customer Support Coordinator

Inez Williams
Customer Support Analyst - Warranty

Jean Welch
Credit & Collections Analyst

Miranda Reichmann
Customer Support
Analyst - Programs
Southwest US & Mexico
Contact your team
+1.316.517.6073 | +1.833.896.5721 | swus-mexico@txtav.com
Contact your regional leader: CGabler@txtav.com
Language skills
Spanish


Chris Gabler
Manager
Customer Support

Liz Hobson
Customer Support Coordinator

Darin Dahl
Customer Support Coordinator

Inez Williams
Customer Support Analyst - Warranty

Tyler Faust
Credit & Collection Analyst

Sergio Castañeda
Customer Support Analyst - Programs

John Nazaran
Customer Support Analyst - Programs
Europe, Middle East & Africa (EMEA)
Contact your team
+49 211 454 97 525 | emea@txtav.com
Contact your regional leader: PSiemes@txtav.com
Language Skills
German


Patric Siemes
Manager
Customer Support

Barb Sinnett
Customer Support Coordinator

Nohora Huff
Credit & Collections Analyst

Don Boone
Customer Support Analyst - Warranty

David Vick
Customer Support Analyst - Programs

Dieter Buschhorn
Customer Support Coordinator/Analyst
+49 211 454 97 525

Monja Busch
Customer Support Coordinator/Analyst
+49 211 454 97 525
Asia-Pacific (APAC)
Contact your team
+1.316.517.4185 | apac@txtav.com
Contact your regional leader: ABartomeo@txtav.com

Anthony Bartomeo
Manager
Customer Support

Ryan Blomstedt
Customer Support Coordinator

Louis Zuniga
Customer Support Coordinator

Don Boone
Customer Support Analyst - Warranty

Mary Paul
Credit & Collections Analyst

Leon Nguyen
Customer Support Analyst - Programs
Northeast US
Contact your team
+1.316.517.6032 | +1.833.849.2971 | northeastus@txtav.com
Contact your regional leader: CGabler@txtav.com
Language skills
Portuguese



Chris Gabler
Manager
Customer Support

Heather Wells
Customer Support Coordinator

Jeff Evans
Customer Support Coordinator

Filipe Gomes
Customer Support Analyst – Warranty

Sanyale Hoy
Credit & Collections Analyst

Scott Auchterlonie
Customer Support Analyst - Programs
Southeast US & Latin America (LAM)
Contact your team
+1.316.517.6273 | +1.833.377.0138 | seus-latam@txtav.com
Contact your regional leader: CGabler@txtav.com
Language skills
Spanish



Chris Gabler
Manager
Customer Support

Taylor Watie
Customer Support Coordinator

Carol Gooch
Customer Support Coordinator

Filipe Gomes
Customer Support Analyst – Warranty

Stephanie Barnes
Credit & Collections Analyst

Carlos Ventura
Customer Support Analyst - Programs

Stephen Doak
Customer Support Analyst - Programs
Authorized Service Facilities
Contact your team
Contact your regional leader: magenter@txtav.com
Language skills
Spanish



Michael A Genter
Manager
Warranty Administration

Cameron Cooper
Customer Support - Warranty
Western US/Canada
nwus-canada@txtav.com
northeastus@txtav.com

Filipe Gomes
Customer Support - Warranty
Eastern US/Latin America
swus-mexico@txtav.com
seus-latam@txtav.com

Jerry Evans
Customer Support - Warranty
APAC/EMEA
emea@txtav.com
apac@txtav.com
Fleet

Kyle Auchterlonie

Tony Dugone

Alan Schlund

Rick Livingston

Michelle Allen
Piston
Contact your team
+1.316.517.5210 | +1.833.251.5506 | globalpistonasf@txtav.com
Contact your regional leader: SRBrooks@txtav.com

Steve Brooks
Manager

Miles Turner