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TAPD Support & Aftermarket Account Management
TAPD Support & Aftermarket Account Management
Your Textron Aviation Parts and Distribution (TAPD) regional support teams are now aligned to provide more efficient, personalized service.
Contact your team to receive support for:
- Parts and sales support, including returns
- Warranty claims
- ProAdvantage® program administration
- Customer account questions
/ WESTERN US / CANADA / MEXICO
| Northwest US & Canada |
+1.316.517.6083
+1.833.377.0137
nwus-canada@txtav.com
| Southwest US & Mexico |
+1.316.517.6073
+1.833.896.5721
swus-mexico@txtav.com
/ EMEA / APAC
| Europe, Middle East, & Africa |
+1.316.517.1003
emea@txtav.com
| Asia-Pacific |
+1.316.517.4185
apac@txtav.com
/ EASTERN US / LATIN AMERICA
| Northeast US |
+1.316.517.6032
+1.833.849.2971
northeastus@txtav.com
| Southeast US & Latin America |
+1.316.517.6273
+1.833.377.0138
seus-latam@txtav.com
+1.316.515.7716
KLClift@txtav.com
+1.316.517.6515
MECarr@txtav.com
+1.316.517.5063
sglover@txtav.com
Northwest US & Canada
Contact your team
+1.316.517.6083 | +1.833.377.0137 | nwus-canada@txtav.com
Contact your regional leader: ASteven@txtav.com
Chip Steven
Manager
Customer Support
Terry Trisler
Customer Support Coordinator
Cameron Cooper
Customer Support
Analyst - Warranty
Roland Cusworth
Credit & Collections Analyst
Tyler Faust
Customer Support
Analyst - Programs
Southwest US & Mexico
Contact your team
+1.316.517.6073 | +1.833.896.5721 | swus-mexico@txtav.com
Contact your regional leader: ASteven@txtav.com
Language skills
Spanish
Chip Steven
Manager
Customer Support
Eduardo Moreno
Customer Support Coordinator
Louis Zuniga
Customer Support Coordinator
Liz Hobson
Customer Support Coordinator
Darin Dahl
Customer Support Coordinator
Jerry Evans
Customer Support Analyst - Warranty
Randy Ybarra
Credit & Collections Analyst
Oscar Flores
Customer Support Analyst - Programs
Devin Welch
Customer Support Analyst - Programs
Europe, Middle East, & Africa (EMEA)
Contact your team
+1.316.517.1003 | emea@txtav.com
Contact your regional leader: BPurganan@txtav.com
Language Skills
Filipino
|
Vietnamese 
Bon Purganan
Manager
Customer Support
Rod Hulstine
Customer Support Coordinator
Barb Sinnett
Customer Support Coordinator
Nohora Huff
Credit & Collections Analyst
Oscar Tran
Customer Support Analyst - Programs
Asia-Pacific (APAC)
Contact your team
+1.316.517.4185 | apac@txtav.com
Contact your regional leader: BPurganan@txtav.com
Language skills
Cambodian(KHMER)
| French 
|
Spanish 
| Vietnamese
Bon Purganan
Manager
Customer Support
Ryan Blomstedt
Customer Support Coordinator
Tim Calhoun
Customer Support Coordinator
Ravy Son
Customer Support Analyst - Warranty
Mary Paul
Credit & Collections Analyst
Leon Nguyen
Customer Support Analyst - Programs
Northeast US
Contact your team
+1.316.517.6032 | +1.833.849.2971 | northeastus@txtav.com
Contact your regional leader: CGabler@txtav.com
Chris Gabler
Manager
Customer Support
Kyle Luna
Customer Support Coordinator
Heather Wells
Customer Support Coordinator
Jeff Evans
Customer Support Coordinator
Everett Lacy
Customer Support Analyst - Warranty
Sanyale Hoy
Credit & Collections Analyst
Erik Rollefson
Customer Support Analyst - Programs
Southeast US & Latin America (LAM)
Contact your team
+1.316.517.6273 | +1.833.377.0138 | seus-latam@txtav.com
Contact your regional leader: CGabler@txtav.com
Language skills
Spanish
Chris Gabler
Manager
Customer Support
Sergio Castañeda
Customer Support Coordinator
Taylor Watie
Customer Support Coordinator
Carol Gooch
Customer Support Coordinator
Rodrigo Ciriaco
Customer Support Analyst - Warranty
Stephanie Barnes
Credit & Collections Analyst
Carlos Ventura
Customer Support Analyst - Programs
Scott Auchterlonie
Customer Support Analyst - Programs
Fleet
Kyle Auchterlonie
Tony Dugone
Alan Schlund
Rick Livingston
Michelle Allen
Piston
Contact your team
+1.316.517.5210 | +1.833.251.5506 | globalpistonasf@txtav.com
Contact your regional leader: SRBrooks@txtav.com
Steve Brooks
Manager
Inez Williams
Carolann Henderson
Miles Turner