My Fleet
Service
Parts
Claims
Programs
Supply Chain
Tech Pubs
TAPD Support & Aftermarket Account Management
TAPD Support & Aftermarket Account Management
Your Textron Aviation Parts and Distribution (TAPD) regional support teams are now aligned to provide more efficient, personalized service.
Contact your team to receive support for:
- Parts and sales support, including returns
- Warranty claims
- ProAdvantage® program administration
- Customer account questions
/ WESTERN US / CANADA / MEXICO
| Northwest US & Canada |
+1.316.517.6083
+1.833.377.0137
nwus-canada@txtav.com
| Southwest US & Mexico |
+1.316.517.6073
+1.833.896.5721
swus-mexico@txtav.com
/ EMEA / APAC
| Europe, Middle East, & Africa |
+1.316.517.1003
emea@txtav.com
| Asia-Pacific |
+1.316.517.4185
apac@txtav.com
/ EASTERN US / LATIN AMERICA
| Northeast US |
+1.316.517.6032
+1.833.849.2971
northeastus@txtav.com
| Southeast US & Latin America |
+1.316.517.6273
+1.833.377.0138
seus-latam@txtav.com
+1.316.515.7716
KLClift@txtav.com
+1.316.517.6515
MECarr@txtav.com
+1.316.517.5063
sglover@txtav.com
+1.316.517.1975
+1.316.517.8330
Northwest US & Canada
Contact your team
+1.316.517.6083 | +1.833.377.0137 | nwus-canada@txtav.com
Contact your regional leader: ASteven@txtav.com
Chip Steven
Manager
Customer Support
Terry Trisler
Customer Support Coordinator
Jim Bolton
Customer Support Coordinator
Josh Miranowski
Customer Support Coordinator
Cameron Cooper
Customer Support
Analyst - Warranty
Roland Cusworth
Credit & Collections Analyst
Tyler Faust
Customer Support
Analyst - Programs
Southwest US & Mexico
Contact your team
+1.316.517.6073 | +1.833.896.5721 | swus-mexico@txtav.com
Contact your regional leader: ASteven@txtav.com
Language skills
Spanish
Chip Steven
Manager
Customer Support
Eduardo Moreno
Customer Support Coordinator
Louis Zuniga
Customer Support Coordinator
Darin Dahl
Customer Support Coordinator
Jerry Evans
Customer Support Analyst - Warranty
Randy Ybarra
Credit & Collections Analyst
Oscar Flores
Customer Support Analyst - Programs
Europe, Middle East, & Africa (EMEA)
Contact your team
+1.316.517.1003 | emea@txtav.com
Contact your regional leader: BPurganan@txtav.com
Language Skills
Filipino
|
Vietnamese 
Bon Purganan
Manager
Customer Support
Rod Hulstine
Customer Support Coordinator
Barb Sinnett
Customer Support Coordinator
Everett Lacy
Customer Support Analyst - Warranty
Nohora Huff
Credit & Collections Analyst
Devin Welch
Customer Support Analyst - Programs
Asia-Pacific (APAC)
Contact your team
+1.316.517.4185 | apac@txtav.com
Contact your regional leader: BPurganan@txtav.com
Language skills
Cambodian(KHMER)
| French 
|
Spanish 
| Vietnamese
Bon Purganan
Manager
Customer Support
Ryan Blomstedt
Customer Support Coordinator
Tim Calhoun
Customer Support Coordinator
Ravy Son
Customer Support Analyst - Warranty
Mary Paul
Credit & Collections Analyst
Leon Nguyen
Customer Support Analyst - Programs
Northeast US
Contact your team
+1.316.517.6032 | +1.833.849.2971 | northeastus@txtav.com
Contact your regional leader: CGabler@txtav.com
Chris Gabler
Manager
Customer Support
Heather Wells
Customer Support Coordinator
Jeff Evans
Customer Support Coordinator
Don Boone
Customer Support Analyst - Warranty
Sanyale Hoy
Credit & Collections Analyst
Erik Rollefson
Customer Support Analyst - Programs
Southeast US & Latin America (LAM)
Contact your team
+1.316.517.6273 | +1.833.377.0138 | seus-latam@txtav.com
Contact your regional leader: CGabler@txtav.com
Language skills
Spanish
Chris Gabler
Manager
Customer Support
Sergio Castañeda
Customer Support Coordinator
Taylor Watie
Customer Support Coordinator
Carol Gooch
Customer Support Coordinator
Rodrigo Ciriaco
Customer Support Analyst - Warranty
Stephanie Barnes
Credit & Collections Analyst
Carlos Ventura
Customer Support Analyst - Programs
Scott Auchterlonie
Customer Support Analyst - Programs
Fleet
Kyle Auchterlonie
Tony Dugone
Alan Schlund
Rick Livingston
Michelle Allen
Piston
Contact your team
+1.316.517.5210 | +1.833.251.5506 | globalpistonasf@txtav.com
Contact your regional leader: SRBrooks@txtav.com
Steve Brooks
Manager
Inez Williams
Carolann Henderson
Miles Turner