TAPD Support & Aftermarket Account Management
TAPD Support & Aftermarket Account Management
Your Textron Aviation Parts and Distribution (TAPD) regional support teams are now aligned to provide more efficient, personalized service.
Contact your team to receive support for:
- Parts and sales support, including returns
- Warranty claims
- ProAdvantage® program administration
- Customer account questions
Chip Steven
Manager, Customer Support

/ WESTERN US / CANADA / MEXICO
Northwest US & Canada |
+1.316.517.6083
+1.833.377.0137
nwus-canada@txtav.com
Southwest US & Mexico |
+1.316.517.6073
+1.833.896.5721
swus-mexico@txtav.com
Bon Purganan
Manager, Customer Support

/ EMEA / APAC
Europe, Middle East, & Africa |
+1.316.517.1003
emea@txtav.com
Asia-Pacific |
+1.316.517.4185
apac@txtav.com
Chris Gabler
Manager, Customer Support

/ EASTERN US / LATIN AMERICA
Northeast US |
+1.316.517.6032
+1.833.849.2971
northeastus@txtav.com
Southeast US & Latin America |
+1.316.517.6273
+1.833.377.0138
seus-latam@txtav.com
Kacee Clift
Manager, Credit & Collections

+1.316.515.7716
KLClift@txtav.com
Matthew Carr
Manager, Programs

+1.316.517.6515
MECarr@txtav.com
Shana Glover
Manager, Fleet

+1.316.517.5063
sglover@txtav.com


Northwest US & Canada
Contact your team
+1.316.517.6083 | +1.833.377.0137 | nwus-canada@txtav.com
Contact your regional leader: ASteven@txtav.com

Chip Steven
Manager
Customer Support

Terry Trisler
Customer Support Coordinator

Cameron Cooper
Customer Support
Analyst - Warranty

Roland Cusworth
Credit & Collections Analyst

Tyler Faust
Customer Support
Analyst - Programs
Southwest US & Mexico
Contact your team
+1.316.517.6073 | +1.833.896.5721 | swus-mexico@txtav.com
Contact your regional leader: ASteven@txtav.com
Language skills
Spanish


Chip Steven
Manager
Customer Support

Eduardo Moreno
Customer Support Coordinator

Louis Zuniga
Customer Support Coordinator

Liz Hobson
Customer Support Coordinator

Darin Dahl
Customer Support Coordinator

Jerry Evans
Customer Support Analyst - Warranty

Randy Ybarra
Credit & Collections Analyst

Oscar Flores
Customer Support Analyst - Programs

Devin Welch
Customer Support Analyst - Programs
Europe, Middle East, & Africa (EMEA)
Contact your team
+1.316.517.1003 | emea@txtav.com
Contact your regional leader: BPurganan@txtav.com
Language Skills
Filipino



Bon Purganan
Manager
Customer Support

Rod Hulstine
Customer Support Coordinator

Barb Sinnett
Customer Support Coordinator

Nohora Huff
Credit & Collections Analyst

Oscar Tran
Customer Support Analyst - Programs
Asia-Pacific (APAC)
Contact your team
+1.316.517.4185 | apac@txtav.com
Contact your regional leader: BPurganan@txtav.com
Language skills
Cambodian(KHMER)





Bon Purganan
Manager
Customer Support

Ryan Blomstedt
Customer Support Coordinator

Tim Calhoun
Customer Support Coordinator

Ravy Son
Customer Support Analyst - Warranty

Mary Paul
Credit & Collections Analyst

Leon Nguyen
Customer Support Analyst - Programs
Northeast US
Contact your team
+1.316.517.6032 | +1.833.849.2971 | northeastus@txtav.com
Contact your regional leader: CGabler@txtav.com

Chris Gabler
Manager
Customer Support

Kyle Luna
Customer Support Coordinator

Heather Wells
Customer Support Coordinator

Jeff Evans
Customer Support Coordinator

Everett Lacy
Customer Support Analyst - Warranty

Sanyale Hoy
Credit & Collections Analyst

Erik Rollefson
Customer Support Analyst - Programs
Southeast US & Latin America (LAM)
Contact your team
+1.316.517.6273 | +1.833.377.0138 | seus-latam@txtav.com
Contact your regional leader: CGabler@txtav.com
Language skills
Spanish


Chris Gabler
Manager
Customer Support

Sergio CastaƱeda
Customer Support Coordinator

Taylor Watie
Customer Support Coordinator

Carol Gooch
Customer Support Coordinator

Rodrigo Ciriaco
Customer Support Analyst - Warranty

Stephanie Barnes
Credit & Collections Analyst

Carlos Ventura
Customer Support Analyst - Programs

Scott Auchterlonie
Customer Support Analyst - Programs
Fleet

Kyle Auchterlonie

Tony Dugone

Alan Schlund

Rick Livingston

Michelle Allen
Piston
Contact your team
+1.316.517.5210 | +1.833.251.5506 | globalpistonasf@txtav.com
Contact your regional leader: SRBrooks@txtav.com

Steve Brooks
Manager

Inez Williams

Carolann Henderson

Miles Turner