Parts

TAPD Support & Aftermarket Account Management

Your Textron Aviation Parts and Distribution (TAPD) regional support teams are now aligned to provide more efficient, personalized service.

Contact your team to receive support for:

Parts and sales support, including returns
Warranty claims
ProAdvantage® program administration
Customer account questions

To ensure you receive our emails:

Please add your regional support team’s email address to your list of trusted contacts on your email server to ensure any emails sent from your support team are delivered to your inbox in a timely manner. Our support emails are now being routed through Amazon Web Services, which is causing some of our emails to be inadvertently marked as spam.

Chris Gabler
Manager, Customer Support

Chris Gabler

Americas

Northeast US

Southeast US & Latin America

Northwest US & Canada

Southwest US & Mexico

Jennifer Skelton
Manager, Customer Support

Jennifer Skelton

/ EMEA / APAC

Europe, Middle East, & Africa

Asia-Pacific

Michael A Genter
Manager, Warranty Administration

Michael A Genter

Authorized Service Facilities

Chip Steven
Manager, Fleet

Chip Steven

+1.316.517.5604
ASteven@txtav.com

Kacee Clift
Manager, Credit & Collections

Kacee Clift

+1.316.515.7716
KLClift@txtav.com

Matthew Carr
Manager, Programs

Matthew Carr

+1.316.517.6515
MECarr@txtav.com

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