TAPD Support & Aftermarket Account Management
TAPD Support & Aftermarket Account Management
Your Textron Aviation Parts and Distribution (TAPD) regional support teams are now aligned to provide more efficient, personalized service.
Contact your team to receive support for:
- Parts and sales support, including returns
- Warranty claims
- ProAdvantage® program administration
- Customer account questions
Chip Steven
Manager, Customer Support

/ WESTERN US / CANADA / MEXICO
Northwest US & Canada |
+1.316.517.6083
+1.833.377.0137
nwus-canada@txtav.com
Southwest US & Mexico |
+1.316.517.6073
+1.833.896.5721
swus-mexico@txtav.com
Bon Purganan
Manager, Customer Support

/ EMEA / APAC
Europe, Middle East, & Africa |
+1.316.517.1003
emea@txtav.com
Asia-Pacific |
+1.316.517.4185
apac@txtav.com
Chris Gabler
Manager, Customer Support

/ EASTERN US / LATIN AMERICA
Northeast US |
+1.316.517.6032
+1.833.849.2971
northeastus@txtav.com
Southeast US & Latin America |
+1.316.517.6273
+1.833.377.0138
seus-latam@txtav.com
Kacee Clift
Manager, Credit & Collections

+1.316.515.7716
KLClift@txtav.com
Matthew Carr
Manager, Programs

+1.316.517.6515
MECarr@txtav.com
Shana Glover
Manager, Fleet

+1.316.517.5063
sglover@txtav.com
Kyle Luna
Lead, Customer Support

+1.316.517.1975
John Nazaran
Lead, Customer Support

+1.316.517.8330


Northwest US & Canada
Contact your team
+1.316.517.6083 | +1.833.377.0137 | nwus-canada@txtav.com
Contact your regional leader: ASteven@txtav.com

Chip Steven
Manager
Customer Support

Terry Trisler
Customer Support Coordinator

Jim Bolton
Customer Support Coordinator

Josh Miranowski
Customer Support Coordinator

Cameron Cooper
Customer Support
Analyst - Warranty

Roland Cusworth
Credit & Collections Analyst

Tyler Faust
Customer Support
Analyst - Programs
Southwest US & Mexico
Contact your team
+1.316.517.6073 | +1.833.896.5721 | swus-mexico@txtav.com
Contact your regional leader: ASteven@txtav.com
Language skills
Spanish


Chip Steven
Manager
Customer Support

Liz Hobson
Customer Support Coordinator

Louis Zuniga
Customer Support Coordinator

Darin Dahl
Customer Support Coordinator

Inez Williams
Customer Support Analyst - Warranty

Randy Ybarra
Credit & Collections Analyst

Oscar Flores
Customer Support Analyst - Programs
Europe, Middle East, & Africa (EMEA)
Contact your team
+1.316.517.1003 | emea@txtav.com
Contact your regional leader: BPurganan@txtav.com
Language Skills
German


Bon Purganan
Manager
Customer Support

Barb Sinnett
Customer Support Coordinator

Everett Lacy
Customer Support Analyst - Warranty

Nohora Huff
Credit & Collections Analyst

Devin Welch
Customer Support Analyst - Programs

Jerry Evans
Customer Support Analyst - Warranty

Dieter Buschhorn
Customer Support Coordinator/Analyst
+49 211 454 97 525

Monja Busch
Customer Support Coordinator/Analyst
+49 211 454 97 525
Asia-Pacific (APAC)
Contact your team
+1.316.517.4185 | apac@txtav.com
Contact your regional leader: BPurganan@txtav.com

Bon Purganan
Manager
Customer Support

Ryan Blomstedt
Customer Support Coordinator

Rod Hulstine
Customer Support Coordinator

Don Boone
Customer Support Analyst - Warranty

Mary Paul
Credit & Collections Analyst

Leon Nguyen
Customer Support Analyst - Programs
Northeast US
Contact your team
+1.316.517.6032 | +1.833.849.2971 | northeastus@txtav.com
Contact your regional leader: CGabler@txtav.com

Chris Gabler
Manager
Customer Support

Heather Wells
Customer Support Coordinator

Jeff Evans
Customer Support Coordinator

Carolann Henderson
Customer Support Analyst – Warranty

Sanyale Hoy
Credit & Collections Analyst

Erik Rollefson
Customer Support Analyst - Programs
Southeast US & Latin America (LAM)
Contact your team
+1.316.517.6273 | +1.833.377.0138 | seus-latam@txtav.com
Contact your regional leader: CGabler@txtav.com
Language skills
Spanish


Chris Gabler
Manager
Customer Support

Sergio Castañeda
Customer Support Coordinator

Taylor Watie
Customer Support Coordinator

Carol Gooch
Customer Support Coordinator

Rodrigo Ciriaco
Customer Support Analyst - Warranty

Stephanie Barnes
Credit & Collections Analyst

Carlos Ventura
Customer Support Analyst - Programs

Scott Auchterlonie
Customer Support Analyst - Programs
Fleet

Kyle Auchterlonie

Tony Dugone

Alan Schlund

Rick Livingston

Michelle Allen
Piston
Contact your team
+1.316.517.5210 | +1.833.251.5506 | globalpistonasf@txtav.com
Contact your regional leader: SRBrooks@txtav.com

Steve Brooks
Manager

Miles Turner